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Grievances, privacy and legal requests

Tell us about a complaint, ask about the personal data we hold about you, or send us a legal request. Each one gets a reference and a clock, and you can follow it from the link in your email.

What’s this about?

Tell us what happened and what you’d like us to do. For a legal order, include its reference number and the issuing authority.

How quickly we answer
  • Grievances

    We acknowledge every grievance within 24 hours and resolve it within 15 days.

  • Privacy requests

    We answer within 30 days. We may first ask you to confirm your identity, so we only ever give your data to you.

  • Legal requests

    Court orders, takedown orders and information requests are handled within the time limits the law sets.

Grievance Officer

For a complaint about LMN8 or about how we handle your personal data, write to our Grievance Officer directly.

Name
Vaibbhav Arora
Designation
Grievance Officer
Email
grievance@lmn8.app
Phone
To be published
Company
Softra Globus LLP
LLPIN
To be published
GSTIN
19AFJFS6048G1ZK
Address
CF-361, Salt Lake City, Sector I, Kolkata 700064, West Bengal, India

We acknowledge every grievance within 24 hours and resolve it within 15 days.

Still not resolved?

If you’re not satisfied with our answer to a complaint about your personal data, you can complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023. The Act asks you to raise it with us first, as above.

Need help using LMN8 instead? Go to Support.